Dumpster Rental Process
What's our process?
We believe in keeping this as simple as possible while following the guidelines that we must.
Contact us!
You can contact us though many different ways. You can call, text, email, facebook message, google maps message, instagram message, fill out our inquiry form and probably a few more we are missing. Needless to say it is very easy to get a hold of us. The best way though is through a text message as we can respond quicker and when we can.
Provide needed information
Typically after you contact us we will send you a text message asking for the following information.
Full name
Email Address
Address
Size of dumpster (15 or 20)
Duration of rental (1 to 7 days)
This minimizes mistakes by being able to copy and paste the information you send us right into the paperwork. Once we have all the information we need we can send you over the necessary paperwork to be completed.
Fill out paperwork
We will send the necessary paperwork via email. It will be 3 separate things we need to have completed. 1 will be a dumpster agreement via docusign. This will give you a list of things that cannot be in the dumpster, things that cost additional such as a refrigerator, things that need their own rental like a roof or some other information. Next will be a contract through square to hold a credit card on file through them. This is for if there are weight overages (over 1 ton), prohibited items in the dumpster, or if items loaded in the dumpster have extra fees and or charges to dump. Then lastly the invoice. Once this paperwork is completed that will reserve your rental. It is first come first serve so if someone else is interested in the dumpster and we have no received all of the paperwork from you we may ask if you are still interested and give you a time to have it completed by.
Wait for dumpster delivery day
Once all the paperwork is completed this reserves your dumpster. We will get the dumpster out to you as early as we can that day. If you would like we can put boards down under the dumpster for added protection. For our roll offs we need about 60 feet of straight back space to drop the dumpster off. You do not need to be home for delivery as long as you do not need it in a specific spot. We will do our best to accommodate you. We will do our best to be able to have the door open as well but this is not always possible.
Fill up dumpster
After we drop off the dumpster you fill it up with what is allowed in the dumpster. If you get done with your dumpster early we can try to pick it up and get it out of your way.
We pick it up on agreed upon day
If we do not hear from you about an early pick up we will be there on the day listed on the invoice and agreement. We do our best not to come any earlier than it was dropped off but this is not always possible with scheduling. You do not need to be there for when we pick up the dumpster, just make sure it is unobstructed for us to be able to pick it up.